Privacy Policy

At The Lamp Classes, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect the personal information you provide to us through our website [thelampclasses.com], and in accordance with the applicable legal and regulatory requirements in India, including but not limited to the Personal Data Protection Bill, 2023, and the Information Technology Act, 2000.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

 Information We Collect

We collect personal information to provide you with a personalized experience and to enhance the services we offer. The types of information we collect include:

  • Personal Identification Information: Name, email address, phone number, date of birth, etc.
  • Academic Information: Details about your educational background, courses enrolled in, and performance data.
  • Usage Data: Information about how you interact with our website (e.g., IP address, browser type, pages viewed, and time spent on our site).

Payment Information: If applicable, details of any payments made for courses or services.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and manage services: To offer personalized educational content, course registrations, and related services.
  • To communicate with you: To respond to your inquiries, send course updates, newsletters, or promotional materials (if consented).
  • For billing and payment processing: To process payments for courses, if applicable.
  • To improve our services: To analyze website traffic, student preferences, and behavior to enhance the user experience.
  • Legal obligations: To comply with legal obligations, regulatory requirements, and maintain the integrity of educational services.
3. How We Protect Your Information

We take your privacy seriously and use a variety of security measures to protect your personal data:

  • Encryption: Your personal and payment information is encrypted using industry-standard protocols.
  • Access Controls: Only authorized personnel have access to your data.
  • Regular Audits: We conduct regular security audits and vulnerability assessments to safeguard your data.

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Sharing of Information

We do not sell, trade, or otherwise share your personal data with third parties except for the following:

  • Service Providers: We may share information with trusted third-party vendors who assist in operating our website, processing payments, and providing customer support, subject to confidentiality agreements.
  • Legal Compliance: We may disclose your information if required by law, in response to a valid legal request, or to protect the rights, property, or safety of The Lamp Classes, our users, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of the transaction.
5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance the user experience on our website. These technologies allow us to:

  • Analyze website traffic and usage patterns.
  • Personalize content and advertisements based on your preferences.
  • Monitor the effectiveness of our marketing campaigns.

You can control cookies through your browser settings, but please note that disabling cookies may affect your experience on the website.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your data is no longer needed, we will securely dispose of or anonymize it.

7. Your Rights

As per the Personal Data Protection Bill, 2023, you have the following rights with respect to your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Rectification: You can request that we correct any inaccuracies in your personal data.
  • Erasure: You can request the deletion of your personal data, subject to legal and contractual obligations.
  • Objection: You may object to the processing of your data under certain circumstances.

If you wish to exercise any of these rights, please contact us using the contact details provided below.

8. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before sharing any personal data.

9. Refund Policy

Refund applications will be accepted ONLY in cases of change of stream, medical reasons, transfer/change of residence etc.

The Lamp Classes will follow its standard protocols to gauge the genuineness and authenticity of the reasons raised by a parent for seeking withdrawal. Hence it is compulsory for a parent to submit proofs of all reasons cited in the withdrawal request. Also, The Lamp Classes will contact and clarify any information published in the documents submitted from the parent and/or the authority which has published the documents.

Student/Parent applying for refund has to submit a written application mentioning the exact reason(s) of withdrawal at the center where the student is studying. Refund requests made verbally or through phone/SMS shall not be entertained in any cases.

There will be a meeting of the student & parent with the center staff after the withdrawal application is received. It is compulsory to attend this meeting and complete the necessary formalities to process the refund application. In some cases, multiple meetings might have to be set up as a follow up to the above meeting.

The date of commencement of Program will be considered as the starting date of the Program & not the joining date of the student in the Institute for calculating the refund

The program fee are as follows:

1 Year Classroom program for class 11 & 12 NEET Division – Rs. 1,14,100

1 Year Classroom program for class 11 & 12 JEE Division – Rs. 1,24,100

1 Year Classroom program for class 10 – Rs. 55,100

1 Year Classroom program for class 9  – Rs. 50,100

Registration Fee Refund: No refund of the Registration Fee shall be made under any circumstances whatsoever.

Any Legal Matter/Dispute related to Fee Refund is subject to Bhopal (Madhya Pradesh) jurisdiction only.

Disclaimer for Educational Institutions

This privacy policy applies to The Lamp Classes’ website, which provides educational content, courses, and other related services. The data we collect is solely for the purpose of providing and improving educational services. We are fully compliant with the applicable government regulations in India and ensure that your personal and academic information is treated with the utmost care and confidentiality.